If your Whirlpool washer is flashing the F5 E3 code, don’t panic—it’s a common issue and one you may be able to fix yourself. This error points to a problem with the door (or lid) lock mechanism. In most cases, the washer can't confirm the door is securely closed or unlocked, which halts the cycle for safety reasons.
Whether it’s a quick reset or a part replacement, here’s what to do before calling in professional help.
The F5 E3 error typically signals that:
The washer door failed to lock or unlock properly
The lock mechanism is jammed, broken, or unresponsive
The control board isn't receiving a signal confirming door status
This can apply to both front-load and top-load Whirlpool washers.
Before grabbing your toolbox or giving us a call, start with the basics:
Unplug the machine and wait one full minute.
Plug it back in and try running a short cycle.
This soft reset can sometimes clear minor glitches in the control system.
Make sure the door isn’t obstructed by clothing or debris.
Check if the latch appears misaligned or physically damaged.
Try opening and firmly closing the door again—listen for a click.
Some models allow you to manually release the latch from the inside using a plastic tab near the lock mechanism. If the door seems stuck, consult your user manual or look up a quick how-to video online.
If your washer continues to show F5 E3 after a reset and physical checks, there’s a good chance the lock mechanism itself has failed.
Symptoms of a bad lock:
Loud clicking but no latch engagement
Error returns immediately after cycle start
You’ve ruled out wiring issues or obstructions
Replacement steps vary by model, but generally include:
Unplugging the washer
Removing the door seal and control panel
Swapping in a new OEM door lock assembly
If that sounds like more than you want to tackle, don’t stress—our techs handle this all the time.
When DIY stops being simple, we’re here to help. A technician can quickly test and replace the faulty parts using professional tools—and you only pay if the repair is completed.
We also offer a free service call with repair, so there’s no charge just to diagnose the issue. Prefer to skip the phone queue? You can book online and get $25 off.
Here’s what to expect:
A licensed tech inspects your washer and confirms the source of the error.
We test the door lock system and wiring for faults.
If needed, we replace the failed component—usually right on the spot.
You get a working washer, a full explanation, and zero stress.
The F5 E3 error might look scary, but it’s usually fixable—sometimes with just a reset or minor part swap. If the door lock is clearly malfunctioning and you’re not up for disassembling your washer, that’s where we come in.
Whether you're a hands-on fixer or just want it handled quickly, you’ve got options. Schedule your visit right here and let’s get your laundry routine back on track.