Samsung ice maker fails to run: Answers and explanations

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Popular Samsung Ice Maker fault conditions

Unfortunately, Samsung refrigerator not making ice is quite a common problem, because this part is not considered very durable, and even such trivial reasons as poor water quality, contaminants, and even minimal physical impact can lead to its failure. Not always, though, the breaking of the ice maker shows the importance of replacing it, as it may be a matter of a dirty filter.

1. Ice blockages

A fairly common cause of ice malfunction is ice jams, which is a buildup of frost in various parts of the appliance. They occur even if the owner does not make serious mistakes, for example, when the door is not closed properly. If you're seeing ice jams forming in your freezer, it's probably that your Samsung refrigerator not making ice because it's not circulating air properly, which can cause it to fail.

How to defrost ice blockages

Among the effective methods of eliminating ice blocks are the trivial disconnection of the Samsung refrigerator ice maker not making ice from electricity, removing the contents, and opening all doors. After just a couple of hours, you will observe how the majority of the ice accumulations turn into meltwater. To speed up this process, you may resort to artificial heating, e.g. by placing a bowl of hot water inside. It's essential to constantly clean up any residual meltwater to prevent it from penetrating the refrigerator mechanism and damaging its parts.

2. Water Supply Valve Failure

A less likely, but also quite popular trouble is a worn water control valve. In such a case, no water simply flows through the system, or in some cases, it flows continuously or at an unnaturally low rate. To remedy the problem, simply examine the condition of the water supply valve and have it serviced if necessary.

How to inspect and exchange the water valve

Even owners who are far from electronics can diagnose the fridge's water vent. Unplug the device from the power and water mains first, thus ensuring the safety of subsequent maintenance.  For a neat and quick disassembly you will need several available tools, among them:

• Screwdrivers with different threads
• Wrench for unscrewing the hose
• Multi-meter for measuring the correct operation of the supply

Usually, a Samsung refrigerator ice maker not making ice will have the supply water delivery valve at the tail end of the device, at the bottom. It is located just behind the back panel, which you will have to unscrew. Do not try to unscrew it completely, as you can easily cause irreparable damage. The only thing you can do yourself is to check the degree of clogging and rinse the filter under water.

3. Frozen water lines

Nearby water supply pipes to the ice maker system can simply freeze, causing the water to stop flowing to its final destination. This problem is more common than any other, but in the early stages, it can be fixed without significant consequences. However, in neglected cases, servicing your fridge will require replacing the tubes and other repairs that are best left to the professionals.

Step-by-step guide to defrosting water lines

Defrosting your fridge's water lines is not that difficult, all you need to do is feel the tube to look for a frozen area. It is important to first disconnect the fridge from the electricity and water supply. The material of the water line tubes is extremely fragile, so refuse to use an open flame, the best way to defrost is to use a hair dryer, or towel or rely on the temperature of the room. After having cleared all the ice in the plumbing, try to start the fridge, chances are you'll no longer be bothered by the problem of the Samsung fridge with ice maker not working.

4. Poor water pressure

Assuming the ice formation process in your fridge continues but is noticeably much less efficient than it ought to be, then the issue is poor water tension. With prolonged use, the device starts to clog badly, especially the filters and water pipes. The problem can also lie in possible water leaks, a faulty pressure-reducing valve, or even in the plumbing system of the living space.

How to check the water pressure in ice makers

Unfortunately, it is not possible to self-check the water pressure indicator in the Samsung fridge ice maker not working without special equipment. This gauge is a pressure gauge and should be plugged into the appropriate compartment's water line. Initially, it is necessary to unscrew the water supply hose located at the rear of the fridge. Once the unit is installed, connect the water supply and examine the value on the pressure gauge. For proper operation of the ice maker system, minimum pressure shall not be less than 20 psi.

5. Expired or clogged water filter

It will be a revelation to many, but all Samsung brand fridges are endowed with a filter. If it becomes excessively dirty, the owner will experience serious deterioration of the water dispenser and even the Samsung refrigerator not making ice.

Both when and how to renew your water filter

It's easy to determine that it's ready to change the filter by signs such as decreased water tension, frequent error codes, less efficient ice production, and unusual odor/taste. In such a case it should be replaced immediately, it is usually either inside the fridge in the front or externally in the back. After shutting the power and water off, twist the filter counterclockwise 90 degrees, it will loosen and remove the filter.

6. Broken ice maker assembly

Among all the listed causes of Samsung refrigerator not making ice, the most unpleasant and expensive one is considered to be the breakdown of the unit. This problem can only be solved by an experienced technician, for example, from our team, who provides professional assistance in repairing fridges.

Learn how to factory reset your Samsung ice maker

It is strongly recommended that you do not try to disassemble your fridge by your efforts, as this will not only bring any results but may also aggravate the situation. There are 6 distinctive signs of the ice maker unit in your fridge failing:

1. Ice generation does not occur;
2. Deviations from normal operation;
3. Occurrence of unnatural noises;
4. Failure to unload;
5. Leaks within the system;
6. Frequent overheating of the fridge.

To perform a reset of the Samsung ice maker settings

The manufacturer has foreseen possible trouble with Samsung refrigerator ice maker not making ice, that's why absolutely every model is equipped here with a convenient reset principle. To accomplish this, lift off the container to gain full access to the icemaker, then locate the rectangular button responsible for testing the entire system.

Steps to perform a manual reset

Resetting your fridge is done in the same way as resetting the device. Now, the first thing to do is to hold down the test key repeatedly until you get a beep - this means that everything is working 100% correctly. Otherwise, there would be no audible beep, instead, the system would start to move - this means a full reboot is in progress.

 

Eliminating Samsung ice generator error codes

Appliances from the manufacturer Samsung, including refrigerators of different price categories, can self-diagnose and detect malfunctions. If at the next startup, the ice maker starts to work somehow wrong, then you will find one of the many error codes on the display near the freezer.

Error code E24: Causes and solutions

Perhaps the absolute most frequent ice maker malfunction message in a fridge is E24. The error indicates difficulty with the natural flow rate of cool air, the entire evaporator blower being responsible for this. This part can either malfunction or simply become covered with ice and dirt. You might try rebooting the fridge, examining the vaporizer blower fan for frosting, and also checking the condition of the connectors and wiring.

When to turn to the pros

After following all the recommendations that we talked about today, the problem of the Samsung fridge ice maker not working may not be fixed. It's the same situation without the expert assistance of craftsmen you just can't do without. Put your trust in our crew of the best handymen in Canada to fix your fridge cost-effectively and very quickly and get it back to its original functionality.